I Online Doctor Inc. is committed to respecting your privacy.
In this policy, the words "you" and "your" mean any person or that person's authorized representative who agrees to our Terms and Conditions and who has requested from us any product and/or service offered by us. The words "we", "us" and "our" means I Online Doctor Inc. and its world-wide affiliates, which provide requested products or services. The word "Information" means personal, financial and other details about you that you provide to us and we obtain from others outside I Online Doctor Inc., including through the products and/or services you use.
You acknowledge, authorize and agree as follows:
We may collect Information from you including:
You authorize the collection of Information to us as required in order to serve you as our customer and to administer our business, including but not limited to:
We may disclose Information, including as follows:
Within I Online Doctor Inc. we may share Information world-wide for the following purposes:
You may not withdraw your consent for these purposes
Within I Online Doctor Inc., we may also share Information world-wide to allow other businesses within I Online Doctor Inc. to tell you about products and services.
Your medical history and/or medical information may be shared within our employees, Doctors, Health Care Providers, Contractors and Agents who need to know that information in order to enable them to provide effective services and/or products.
We may also use your Information for marketing purposes, including to:
With respect to these marketing purposes, you may choose not to have us:
When speaking with one of our telephone service representatives, internet live chat agents, and/or Video Conferencing with our Doctors or Health Care Providers, or messaging with us through social media, we may monitor and/or record our discussions for our mutual protection, to enhance customer service and to confirm our discussions with you.
We will not be responsible for the information loss or privacy loss due to the incorrect information provided by you.
We make efforts in good faith to receive, transmit and store Personal Information in a secure environment but we cannot guarantee that there will be no unintended disclosures of your Personal Information
At I Online Doctor Inc, we work hard to protect us and our users, from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:
We may need to provide you with communications from time to time, including but not limited to Appointment Reminders, Service Notifications, Announcements, Administrative Messages, as part of providing you the Services. These communications are considered to be part of Services. We may also exchange information containing your personal health information over insecure email, even though we fully understand that secure electronic messaging is always preferable to insecure email. I Online Doctor Inc. cannot ensure the security and confidentiality of messages and information sent via insecure email.
Any information that you may reveal in a review posting or online discussion or forum is public.
In order to prevent, detect or suppress financial abuse, fraud, criminal activity, protect our assets and interests, assist us with any internal or external investigation into potentially illegal or suspicious activity or manage, defend or settle any actual or potential loss in connection with the foregoing, we may collect from, use and disclose your Information to any person or organization, fraud prevention agency, regulatory or government body, the operator of any database or registry used to check information provided against existing information, or other insurance companies or financial or lending institutions. For these purposes, your Information may be pooled with data belonging to other individuals and subject to data analytics.